Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Cannabis drug tests measure tetrahydrocannabinol (THC) and its metabolites, which can stay in your body long after the “high” fades. Detection ranges from hours in blood or saliva to weeks or months ...

The company, which features alumni from Paul Hastings, Akin Gump, NetDocuments and Robin AI, is designed to manage matters while assisting with tasks like contract reviews. In-house platform Sandstone ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

TeamLab Phenomena Abu Dhabi, the attraction led by Japan's renowned technology-driven art collective, will open in Saadiyat Cultural District on April 18. It will blend art, science and technology ...

Learn the benefits and risks of options and how to start trading options Lucas Downey is the co-founder of MoneyFlows, and an Investopedia Academy instructor. Samantha (Sam) Silberstein, CFP®, CSLP®, ...

Suggested Citation: "4 Quantum Computing's Implications for Cryptography." National Academies of Sciences, Engineering, and Medicine. 2019. Quantum Computing ...

I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...