From country to country, the etiquette that is appropriate for emails can vary widely. In certain countries, email correspondence is expected to be highly formal, much like a written business letter.

The email universe is a strange little world, and proper email etiquette is even more confusing sometimes. Most of the stuff that you are writing to another person is probably not the way you would ...

The Internet revolution has had the unintended effect of decreasing the use of oral communication and increasing the importance of text — particularly e-mails — as the primary means of business ...

If you’re brand spanking new to the professional world, there are hundreds of perfectly good lists of email etiquette tips out there, reminding you to do basic things like proofread, keep it brief, ...

Despite the availability of video and text messaging, e-mail remains the most common form of one-to-one, Internet-based communication in business settings. You might think it's old hat by now. E-mail ...

The litigator's secret weapon: good manners. William Hanson, the etiquette columnist for the Daily Mail, provides fun and snarky advice on how to be polite. Last week, he had a column on email ...

What is so powerful that it could spoil your customer relationships, blemish your reputation, entangle you in a legal battle, or even put you out of work? Email is that powerful tool. To maintain ...

The "e" in e-mail might as well stand for "essential." Most of us have become hopelessly dependent on the immediacy of communicating with e-mail. Whether it's at a cafe or on a construction site, it's ...

Whether we like it or not, responding to emails consumes much of our time on the job. And amid the coronavirus pandemic, when millions of workers are working from home and corresponding by email, it’s ...

Maybe you spent your holiday break on a social media detox or cleaning out your email inbox for the new year. Now that you’re back, you might want to brush up on your online etiquette. That’s the hope ...

During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...